PRIDE – Public Request Inquiry Data Exchange
The PRIDE program is an online service that allows citizens to communicate with their local government. It is a work order system used to document complaints or issues, and then track how the County responds. Members of the public can enter an issue directly into the PRIDE system. This is how it works:
-
A citizen initiates a complaint or request (issue) by entering the information into the On-Line Request Submittal form. Citizens entering an issue may choose to provide contact information or to remain anonymous.
-
An incident number is assigned to the issue, and the issue is automatically routed to the appropriate County department.
-
The receiving department begins an investigation and notates each action it is taking to resolve the issue. Citizens may track the progress of the issue by referencing the incident number.
-
When the issue is resolved, the department marks the action as completed.
To enter a complaint or request a service through the PRIDE system, click here.
To check on a previous entry, click here to enter the incident number.
|