Pay Bill Online
Bill Pay Online Website
The Bill Pay Online site has been designed with the customer in mind, featuring options for billing and payments including:
AutoPay Online – Residents and businesses can sign up for AutoPay, which allows you to set up your account once and forget the hassle of monthly payments.
New Features – Pay-by-Text Messaging, Payment Scheduling, Email Notifications, Express Payment, Paperless options, and no convenience fees, all at no additional cost to account holders.
PLEASE DO NOT USE ONLINE BILL PAY IF:
- You have been disconnected for non-payment
- You have received a door tag for a returned check
If either of these apply to you, please call our Customer Service Center at (904) 209-2700, Option 4.
Our hours of operation are 7:30 a.m. – 4:30 p.m., Monday – Friday.
Payments made online by 8:00pm EST will be credited same day; otherwise, payment will be credited the next day.
Updates & Announcements
SJC CARES – In a continued effort to ease financial strain on families and businesses who have been affected by COVID-19, the St. Johns County Utility Department is encouraging customers impacted by the pandemic to apply for a St. Johns County CARES grant.