St. Johns County Cornavirus Disease 2019 (Covid-19) Updates

Resident Assistance Information & Hotline

SJC COVID-19 Resident Assistance Hotline – 904.209.6050

We appreciate your trust in the St. Johns County COVID-19 Recovery Assistance Team. The St. Johns County COVID-19 Resident Assistance Hotline, 904.209.6050, is open from 8 a.m. to 5 p.m. Monday through Friday. Our specialists are available to provide information regarding federal assistance, State of Florida Reemployment Assistance, local programs, non-profit agencies, and other resources.

October 16, 2020

St. Johns County CARES Nonprofit Grant Program Phase II Launches October 19, 2020

St. Johns County will launch phase II of the St. Johns County CARES Nonprofit Grant Program on October 19, 2020, to help eligible nonprofit agencies respond to the community impact of COVID-19. St. Johns County 501(c)3 nonprofit organizations may be eligible for grant funds to use for COVID-related services provided to the community and expenses related to providing those services. For eligibility information or to apply, please visit, call 904.209.6050, or email

October 13, 2020

St. Johns County CARES Residents Assistance Program Deadline Approaching

The deadline to submit applications for the St. Johns County CARES Residents Assistance program is 5 p.m. on October 31. The program provides up to $5,000 in funding per household to assist residents who are recovering from the economic impact of COVID-19 with mortgage or rent, utilities, cellphone bills, and internet bills. Eligible St. Johns County residents are encouraged to submit their applications as soon as possible to ensure the application process is complete prior to the deadline. For grant criteria, applications, and more information related to the St. Johns County CARES Residents Assistance Program, please visit, call 904.209.6050, or email

September 4, 2020

Flagler Hospital COVID-19 Testing Site Closed September 7

Due to the Labor Day holiday, the COVID-19 testing site at Flagler Hospital will be closed Monday, September 7. The site will reopen on Tuesday, September 8. The free COVID-19 testing site is available from 7 to 11 a.m. each weekday in Parking Lot B at Flagler Hospital, 400 Health Park Blvd. For more information, please visit or call 904.824.5550.

September 3, 2020

St. Johns County Launches SJC CARES Nonprofit Grant Recovery Program

St. Johns County launched the SJC CARES Nonprofit Grant Recovery Program on September 3, 2020, to help eligible nonprofit agencies respond to and recover from the economic impact of COVID-19. St. Johns County 501(c)3 nonprofit organizations may be eligible for a grant of up to $20,000, and funds may be used for expenses related to mortgage or rent, utilities, payroll, PPE equipment, facility hardening, sanitizing/cleaning supplies, and other COVID-19-related costs. For eligibility information or to apply, please visit, call 904.209.6050, or email

August 17, 2020

St. Johns County CARES Program Launches August 20

The St. Johns County Board of County Commissioners is launching St. Johns County CARES, a program to help local businesses, residents, and nonprofit organizations respond to and recover from the economic impact of COVID-19. Applications for small businesses and residents will be available at 10 a.m. on Thursday, August 20. Applications for nonprofit organizations will be available in the coming weeks. A financial assistance program utilizing more than $18 million in federal CARES Act funding, St. Johns County CARES provides grants to eligible applicants who suffered loss of revenue or income, or incurred unexpected expenses due to the COVID-19 pandemic. Small businesses may qualify for up to $20,000 in grant funding and residential households may qualify for up to $5,000 in grant funding. Qualification criteria and level of assistance to nonprofit organizations are still under development and will be available by the end of August. For more information, please visit, call 904.209.6050, or email

July 16, 2020

Florida Power & Light Financial Assistance

Having trouble paying your FPL bill because of COVID-19? You may qualify for local, state and/or federal financial assistance, which has increased significantly due to the pandemic. And, we're here to help. All it takes is a phone call. We will continue working closely with you to do everything we can to avoid turning lights off for nonpayment, which is and has always been a last resort. Call us directly at 800.226.3545.

June 12, 2020

New "Pledge St. Johns County" Program Encourages Business Commitment to CDC Health Guidelines

A new "Pledge St. Johns County" program offers businesses the opportunity to commit to CDC guidelines and ensure St. Johns County residents, visitors, and employees are safe and comfortable in their establishments. Created in partnership with the City of St. Augustine, the City of St. Augustine Beach, the St. Johns County Chamber of Commerce, and the St. Augustine, Ponte Vedra & the Beaches Visitors and Convention Bureau, "Pledge St. Johns County" features a pledge in which businesses vow to adhere to guidelines regarding cleaning and disinfecting protocols, group size limitations, social distancing recommendations, and enhanced employee protocols and training. In addition, they pledge to encourage the use of face coverings by staff and customers. Organizations that take the Pledge will receive a toolkit of printable display materials to let employees and customers know they are a "Pledge St. Johns County" business. Pledged businesses will also be recognized on the "Pledge St. Johns County" website directory. Business owners or managers who would like to take the Pledge, or patrons who would like to support "Pledge St. Johns County" businesses, may do so by visiting

Hastings Branch Library Hosts CareerSource Northeast Florida – CareerSource Northeast Florida will be available to assist job seekers with a variety of career and employment-related services, including help with applying for Reemployment Assistance benefits from 10 a.m. to 3 p.m. on Wednesdays and Fridays, beginning May 20, at the Hastings Branch Library, 6195 S. Main Street. Assistance is available by appointment only and temperature checks and face coverings are required. For more information or to make an appointment, please visit or call 904.356.5627.

Sunshine Bus Company Announces Plan to Return to Standard Service Levels – The Sunshine Bus Company has announced a phased plan to resume standard operating services while following CDC and Federal social distancing guidelines. Now operating under Phase 1, the Sunshine Bus Company will continue to offer transit services to patrons requiring rides to work, medical appointments, pharmacies, and grocery stores. The policy restricts the number of occupants to 10 per vehicle, including the driver, and requires patrons to maintain a six-foot distance from other passengers. Door-to-door paratransit services are also available for patrons requiring transportation to obtain or provide essential services, or conduct essential activities. As statewide restrictions begin to lift, the Sunshine Bus Company will announce subsequent phases to return to standard service levels. To request paratransit services or to obtain additional information regarding the Sunshine Bus Company, please call 904.209.3716 or 904.209.3710.

USDA Rural Single Family Assistance
Borrowers with USDA single-family housing Direct and Guaranteed loans are subject to a moratorium on foreclosure and eviction for a period of 60 days. This action applies to the initiation of foreclosures and evictions and to the completion of foreclosures and evictions in process. For more information: USDA Rural Single Family Assistance (PDF)

Emergency Food Resources in St. Johns County
A list of available emergency food resources has been created to better assist St. Johns County residents in need of food supplies. A list of food banks, soup kitchens, congregate meal locations, food boxes, and vouchers can be found at: Emergency Food Resources within the City of St. Augustine.

IRS Economic impact payment information
To follow up on the status of an economic impact payment, visit The IRS also has resources for stimulus check eligibility, Social Security information, and tax refund information.

Reemployment Assistance information
Online claims for reemployment assistance can be filed at You can also download a pdf copy of the Florida Reemployment Assistance Application. The pdf application can be printed and mailed to Florida Department of Economic Opportunity, P.O. Box 5350, Tallahassee, FL 32314-5350. Before filing for reemployment assistance, make sure you have the following information available:

  • Social Security number
  • Driver's license or State ID number
  • Your employment for the last 18 months including for each employer:
    • Name, address, and phone number
    • First and last day of work
    • Gross earnings (before taxes are taken out) during the listed dates
    • The reason for separation
    • FEIN (this is found on any W2 or 1099 tax forms you have received)

St. Johns County Utility Department Suspending Late Fees and Service Disconnections
The St. Johns County Utility Department is suspending late fees on utility bills, effective immediately, in an attempt to ease financial strain on families and businesses impacted by COVID-19. In addition, the Utility Department will not disconnect services on accounts with an outstanding balance. These measures are in effect until further notice. Customers with past-due balances that predate the current health emergency are still expected to pay for their services. For more information, please call 904.209.2700 or visit

Flagler Health+ CareConnect Connects Residents with a Variety of Services
Care Connect, a community alliance, was established to connect area residents in need with available services and address social determinants of health in a coordinated way throughout all of St. Johns County. By aligning community resources into a single access point, Care Connect increases coordination and access of available resources. Visit for information on available resources.

Florida Department of Children and Families-Access
(SNAP, TANF, Medicaid, Foodstamps)
866.762.2237 or 850-300.4323

Short-Time Compensation Program for Employees
The Short-Time Compensation program is a voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of temporarily laying off employees.  If your employer establishes a Short-Time Compensation Plan and you meet the qualifications to file an reemployment assistance claim in the state of Florida, you will receive a partial reemployment check to supplement your reduced paycheck.

Employee Requirements

  • You must be a full-time employee, (not part-time or seasonal) with a standard number of hours worked each week (excluding overtime). 
  • You must meet all of the normal requirements to establish a Florida reemployment claim and you must provide the Department of Economic Opportunity with any necessary information or documentation.  
  • While on the Short-Time Compensation program you must work and/or receive paid leave for ALL of the hours that your employer has you scheduled to work in order to receive Short-Time Compensation Benefits for a week.
  • Every two weeks you will be required to report your hours worked, plus any hours of paid leave from your Short-Time Compensation employer and if you have a part-time job, earnings from that part-time job.
  • If you have concerns about the Short-Time Compensation program, please contact your employer.

Short-Time Compensation Program for Employees

Health Care for Uninsured Persons (non-emergency)
Wildflower Clinic

Legal Aid: 827-9921

Domestic Violence Betty Griffin 24 hour Hotline 904.824.1555

SJC COVID-19 Assistance Hotlines

Shop & Dine St. Johns County


Emergency Proclamations