St. Johns County
POST-HURRICANE IRMA RECOVERY | RESOURCES


Resources

FEMA Disaster Declarations

  • September 10, 2017 Disaster Declaration - Designations and types of assistance. Full Declaration
  • Notice of Major Disaster Declaration & Amendment. Full Declaration

FEMA Individual Assistance
Homeowners, renters and business owners in St. Johns County may apply for federal disaster assistance for uninsured and underinsured damages and losses resulting from Hurricane Irma.

Survivors are encouraged to register with FEMA as soon as possible in the following ways:

  • At the Disaster Recovery Center at the St. Johns County Wind Mitigation Building, 3111 Agricultural Center Drive. Open 9am – 6pm, 7 days a week.
  • Online at DisasterAssistance.gov or calling 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362.
  • People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week.

Small Business Assistance
The Small Business Administration (SBA) offers disaster assistance to businesses and residents of Florida affected by Hurricane Irma. The disaster declaration covers St. Johns County, which is eligible for both Physical and Economic Injury Disaster Loans from the SBA.

The SBA offers several ways to apply for a disaster loan: online application via SBA’s secure website at disasterloan.sba.gov/ela; or download an application from www.sba.gov/disaster. For information or to request application forms, call the SBA’s Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or email disastercustomerservice@sba.gov.


September 15

St. Johns County and Senator Rubio to host Hurricane Irma Disaster Recovery Center
St. Johns County and Senator Marco Rubio are hosting a Disaster Recovery Center event for residents affected by Hurricane Irma from 8 a.m. to 6 p.m. on Monday, September 18 at the St. Johns County Administration Building, 500 San Sebastian View. Representatives from FEMA, insurance agencies, and other state, federal, and local entities will be available to answer questions and provide needed hurricane recovery assistance and information. For more information regarding Hurricane Irma recovery and response, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

Disaster Recovery Center Opens in St Johns County for those Impacted By Hurricane Irma
A Disaster Recovery Center to help those affected by Hurricane Irma will open at 9 a.m. on Saturday September 16 at the St. Johns County Wind Mitigation Building, 3111 Agricultural Center Drive. The center will remain open from 9 a.m. to 6 p.m. Monday through Saturday for the immediate future. Disaster Recovery Centers serve as one-stop shops for eligible storm survivors seeking one-on-one help. Representatives from the Florida Division of Emergency Management, the Federal Emergency Management Agency, the U.S. Small Business Administration and various other state agencies will be at the center to answer questions and provide assistance. For more information, please call the Emergency Operation Center Hotline at 904.824.5550.

Salvation Army Food Distribution Points
The Salvation Army will open food canteens to feed St Johns County residents impacted by Hurricane Irma from 12 p.m. to 7 p.m. and dinner from 6 p.m. to 7 p.m. on September 15, 2017 in front of Hastings Town Hall at 6195 South Main Street, and at 9850 Light Avenue in Flagler Estates. The Salvation Army will also have a food truck roaming on Ocean Boulevard near the airport available for meals for those in need from 5 p. m. to 7 p. m. Canteen times and locations are subject to change daily. For more information regarding canteen location and times, and for the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

September 14

St. Johns County Water Distribution Point at Al Wilke Park Closed
St. Johns County has closed the water Point of Distribution (POD) at the Al Wilke Park.

There are two remaining PODs opened for water distribution. The hours of operations are 8 a.m. to 7 p.m., with water distribution limited to one case of water per car. The following locations are:

  • Solomon Calhoun Community Center, 1300 Duval Street, St. Augustine, FL 32084
  • Flagler Estates Road and Water Office, 9850 Light Avenue, Hastings, FL 32145

Locations and times are subject to change. For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

Emergency Bridge Loan Program for Small Businesses Damaged by Hurricane Irma
The Florida Small Business Emergency Bridge Loan Program has been activated to support small businesses impacted by Hurricane Irma. Florida Department of Economic Opportunity (DEO) will manage and provide short-term, interest-free loans to small businesses that experienced physical or economic damage during the storm.

To complete an application by the Oct. 31, 2017, deadline, or for more information on the program, visit www.floridadisasterloan.org. For questions regarding the Emergency Bridge Loan Program, contact the Florida Small Business Development Center Network at 850-898-3489 or email Disaster@FloridaSBDC.org.

For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St. Johns County Libraries Open after Hurricane Irma
All St. Johns County library branches are open and available for residents and visitors to enjoy air conditioning, outlets to charge phones and devices, and other media services. The library also offers business services, faxing, and copying for residents and businesses filing recovery paperwork. The Anastasia Island Branch and the Southeast Branch will both close at 6 p.m. tonight, and will resume standard business hours on Friday, September 15. All other branches resumed standard business hours on Thursday, September 14. For more information on Hurricane Irma recovery and response, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

Salvation Army Canteens Food Distribution Points
The Salvation Army will open food canteens to feed St Johns County residents impacted by Hurricane Irma for lunch from 1 p.m. to 2 p.m. and dinner from 6 p.m. to 7 p.m. on September 14, 2017 at the following locations:

  • City of Hastings Town Hall, 6195 South Main St., Hastings, FL 32145
  • Flagler Estates Road and Water Office, 9850 Light Avenue, Hastings, FL 32145

Canteen times and locations are subject to change daily. For more information regarding canteen location and times, and for the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St. Johns County Providing Free Tarps for Residents Affected by Hurricane Irma
St. Johns County is offering a limited number of free tarps for residents with homes affected by Hurricane Irma. Tarp sizes include 20’ x 30’ or 30’ x 40’ and are available on a first-come, first-serve basis at the St. Johns County Health and Human Services Building, 200 San Sebastian View. Please call 904.209.1250 in advance to request a tarp that can be picked up at the Health and Human Services Building during standard business hours.

St. Johns County Disaster Funding for Hurricane Irma Relief Assistance
St. Johns County is offering disaster relief assistance for qualifying income-eligible residents that have experienced damage to their homes as a result of Hurricane Irma. According to program guidelines, the assistance may help cover costs for the following eligible activities:

  • Purchase of emergency supplies for weather-damaged homes.
  • Tree and debris removal and interim repairs to avoid further damage in order to make a housing structure habitable.
  • Construction of wells, or repairs to existing wells, where public water is not available.
  • Payment of insurance deductibles for rehabilitation of homes covered under homeowners insurance policies.
  • Security deposits or rental assistance for eligible recipients who have been displaced from their homes due to damage from the storm.

For more information on qualifying for disaster relief assistance please call the St. Johns County Housing and Community Development Division at 904.209.1250.

FEMA Individual Assistance Declaration for St. Johns County
FEMA has issued an Individual Assistance Declaration for St. Johns County in response to damage incurred due to Hurricane Irma and to apply for individual assistance, please visit www.disasterassistance.gov or call 800.621.3362. For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St. Johns County Power Outage Update
Florida Power and Light and JEA continue to report significant power outages throughout St Johns County. Both companies have crews in every part of the county working to restore power. As of 2 p.m., FPL is reporting 37,220 households without power, down from a post-hurricane high of 76,620. JEA is currently reporting 1,287 households without power, down from a peak of 12,904.

FPL customers are encouraged to visit www.fplmaps.com, and JEA customers can go to www.jea.com, to track power outages by address and by county, and to report service interruptions to their home or business. Both websites are experiencing high traffic and may have intermittent service delays and outages.

For more information, please call the St. Johns County Emergency Management hotline at 904.824.5550 or visit www.sjcfl.us/hurricane.

St. Johns County Water Distribution Point on Mizell Road Closed
St. Johns County has closed the water Point of Distribution (POD) at the Parks and Recreation Administration Office.

There are three remaining PODs opened for water distribution. The Hours of Operation are 8 a.m. To 7 p.m. Water distribution will be limited to one case of water per car.

  • Solomon Calhoun Community Center, 1300 Duval Street, St. Augustine, FL 32084
  • Flagler Estates Road and Water Office, 9850 Light Avenue, Hastings, FL 32145
  • Al Wilke Park, 6150 main Street, Hastings, FL 32145

For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St. Johns County Disaster Funding for Hurricane Irma Relief Assistance
St. Johns County is offering disaster relief assistance for qualifying income-eligible residents that have experienced damage to their homes as a result of Hurricane Irma. According to program guidelines, the assistance may help cover costs for the following eligible activities:

  • Purchase of emergency supplies for weather-damaged homes.
  • Tree and debris removal and interim repairs to avoid further damage in order to make a housing structure habitable.
  • Construction of wells, or repairs to existing wells, where public water is not available.
  • Payment of insurance deductibles for rehabilitation of homes covered under homeowners insurance policies.
  • Security deposits or rental assistance for eligible recipients who have been displaced from their homes due to damage from the storm.

For more information on qualifying for disaster relief assistance please call the St. Johns County Housing and Community Development Division at 904.209.1250.

FEMA Individual Assistance Declaration for St. Johns County
FEMA has issued an Individual Assistance Declaration for St. Johns County in response to damage incurred due to Hurricane Irma and to apply for individual assistance, please visit www.disasterassistance.gov or call 800.621.3362. For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St. Johns County Power Outage Update
Florida Power and Light and JEA continue to report significant power outages throughout St Johns County. Both companies have crews in every part of the county working to restore power. As of 2 p.m., FPL is reporting 37,220 households without power, down from a post-hurricane high of 76,620. JEA is currently reporting 1,287 households without power, down from a peak of 12,904.

FPL customers are encouraged to visit www.fplmaps.com, and JEA customers can go to www.jea.com, to track power outages by address and by county, and to report service interruptions to their home or business. Both websites are experiencing high traffic and may have intermittent service delays and outages.

For more information, please call the St. Johns County Emergency Management hotline at 904.824.5550 or visit www.sjcfl.us/hurricane.

September 13

Small Business Administration Disaster Assistance for St. Johns County Businesses and Residents
The Small Business Administration (SBA) is offering St. Johns County residents and businesses disaster assistance in the wake of Hurricane Irma. Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or replace disaster damaged or destroyed real estate, machinery and equipment, inventory, and other business assets. Applicants may be eligible for a loan amount increase up to 20 percent of their physical damages, as verified by the SBA for mitigation purposes.
For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any physical property damage.

Disaster loans up to $200,000 are available to homeowners to repair or replace disaster damaged or destroyed real estate. Homeowners and renters are eligible up to $40,000 to repair or replace disaster damaged or destroyed personal property. Interest rates are as low as 3.305 percent for businesses and 2.5 percent for nonprofit organizations, 1.75 percent for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by the SBA and are based on each applicant’s financial condition.
Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloan.sba.gov/ela. To be considered for all forms of disaster assistance, applicants should register online at www.DisasterAssistance.gov or by mobile device at m.fema.gov. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800.621.3362. Those who use 711-Relay or Video Relay Services should call 800.621.3362.

Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBACustomer Service Center at 800.659.2955 (800.877.8339 for the deaf and hard-of-hearing) or by sending an e-mail to disastercustomerservice@sba.gov.

The filing deadline to return applications for physical property damage is November 9, 2017. The deadline to return economic injury applications is June 11, 2018.

St Johns County Opens Four Point of Distributions for Hurricane Irma Victims
St Johns County opened four Points of Distribution (PODs). The Hours of Operation are 8:00a.m. To 7:00p.m. Water distribution will be limited to one case of water per car.

  • SJC Parks and Recreation Administration, 2175 Mizell Road, St. Augustine Beach, FL 32080
  • Solomon Calhoun Community Center, 1300 Duval Street, St. Augustine, FL 32084
  • Flagler Estates Road and Water Office, 9850 Light Avenue, Hastings, FL 32145
  • Al Wilke Park, 6150 main Street, Hastings, FL 32145

The Al Wilke Park will be opened today, 9/13/2017 at 12:00p.m and normal operating hours will be 8:00a.m. to 7:00p.m. Water distribution will be limited to one case of water per car.

These PODs will remain open through Friday, 09/15/2017.

For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

September 12

St. Johns County Opens Post-impact Shelter
In response to impacts from Hurricane Irma, St. Johns County has opened the Solomon Calhoun Community Center, 1300 Duval Street, as a post-impact shelter for those who are unable to return to their homes. All other shelters are now closed. For more information, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

St Johns County Opens Water Distribution Point on Mizell Road for Hurricane Irma Victims
St Johns County opened a water Point of Distribution (POD) at the Parks and Recreation Administration Office, 2175 Mizell Road, on Tuesday. The POD will be open daily from 7:30 a.m. to 7:00 p.m. for the duration of the recovery. Water distribution is limited to one case of water per car. For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

FEMA Individual Assistance Declaration for St. Johns County
FEMA has issued an Individual Assistance Declaration for St. Johns County in response to damage incurred due to Hurricane Irma and to apply for individual assistance, please visit www.disasterassistance.gov or call 800.621.3362. For more information regarding the impacts of Hurricane Irma, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management hotline at 904.824.5550.

September 11

FPL, JEA Customers Can Visit Agency Web Sites to Check on Disruptions in Electric Service. Beaches Energy can be called at 904.247.6171.
Florida Power and Light and JEA web sites have links where customers can check on disruptions in electric service in their neighborhoods. There are currently 84,500 customers without power in St. Johns County.

  • FPL customers can track power outages by home address and by county, and can report service interruptions to their home or business, by visiting FPL Power maps at www.fplmaps.com.
  • JEA is mapping disruptions in electric service and accepting reports of power outages at www.jea.com/Outage_Center/Outage_Map.

For more information, please call the St. Johns County Emergency Management hotline at 904.824.5550 or visit www.sjcfl.us/hurricane.

September 10

FP&L Customers Can Visit www.fplmaps.com to Check on Disruptions in Electric Service
Florida Power and Light customers are encouraged to visit www.fplmaps.com to check on disruptions in electric service. Residents can track power outages by address and by county, and can report service interruptions to their home or business. For more information, please call the St. Johns County Emergency Management hotline at 904.824.5550 or visit www.sjcfl.us/hurricane.

Document Condition of Personal and Business Assets for Storm-Related Insurance Claims
As St. Johns County begins to experience winds and rains associated with Hurricane Irma, Emergency Management officials remind residents it is not too late to document the condition of your personal and business assets in the event you need to file a storm-related insurance claim. Include photos of individual rooms/outdoor structures, as well as any high value items (vehicles, computers, TVs, etc.) that may be at risk. For more information, please call the St. Johns County Emergency Management hotline at 904.824.5550 or visit www.sjcfl.us/hurricane for more information.

Public Works Service Request Calls recorded in Cityworks during Hurricane Irma is now active for public use. View the Interactive Public Works Service Request Calls Map

September 8

Free Hurricane-Related Vehicle Parking Available at Treaty Park and St. Johns Golf Club
St. Johns County is opening parking spaces at two county lots for residents wishing to move their personal vehicles out of a hurricane evacuation zone (or any other area at risk of flooding). Due to limited space, parking is restricted to personal or general use cars and pickup trucks. All  parking is at the risk of the vehicle owner. Spaces are available on a first-come-first-serve basis.

  • 100 spaces are available at the St. Johns Golf Club, 4900 Cypress Lakes Blvd. in Elkton.
  • 150 spaces are available at Treaty Park, 1585 Wildwood Dr. in St. Augustine.

September 7

St. Johns County Issues Mandatory Evacuation and Opens Emergency Shelters
Due to intensified conditions of Hurricane Irma, St. Johns County has issued a mandatory evacuation order for 6 a.m. on Saturday, September 9 for Evacuation Zones A and B, and the entire City of St. Augustine and the Town of Hastings. Evacuation Map & My Evacuation Zone

Residents living in boats, RVs, and mobile homes throughout St. Johns County are also included in the evacuation order. Residents who are able to evacuate and are not utilizing a St. Johns County shelter should begin evacuating as soon as possible prior to the evacuation scheduled for 6 a.m. on Saturday, September 9 in order to avoid traffic congestion.

St. Johns County will also open five shelters at 6 a.m. Saturday. The County is prepared to open additional shelters as needed. The following shelters will be open to the public:

  • Pacetti Bay Middle School, 245 Meadowlark Ln. (Special needs)
  • Timberlin Creek Elementary School, 555 Pine Tree Ln. (Pet-friendly)
  • Southwoods Elementary, 4750 FL-206 (Pet-friendly)
  • Pedro Menendez High School, 600 SR 206 West (General population)
  • Bartram Trail High School, 7399 Longleaf Pine Pkwy. (General population)

While shelters provide safety throughout the storm, residents must bring supplies in order to maintain personal comfort and sustenance. St. Johns County recommends that all evacuees bring their own bedding, including sleeping bags or air mattresses, pillows, sheets, and blankets. A three-day supply of water, non-perishable food, medication, diapers, and other personal items are also suggested. Please refer to the list below for additional supply suggestions.

  • Three-day supply of medications, insulin and cooler if you are diabetic
  • Personal grooming and hygiene items, feminine supplies
  • Extra clothing, eyeglasses
  • Books, magazines, cards, games, etc.
  • Pillows, blankets, sheets, lawn chair/chaise lounge
  • Flashlight and extra batteries, manual can opener
  • Personal identification/important papers

For evacuation information, including route maps and evacuations zones, please visit the St. Johns County Emergency Management website at www.sjcemergencymanagement.org/evacinfo.html and for more information, please call the St. Johns County Citizen Information Hotline at 904.824.5550 or visit www.sjcemergencymanagement.org/shetpub.html.

St. Johns County Hurricane Preparedness Guide
Residents can access the St. Johns County Emergency Management Hurricane Preparedness Guide at www.sjcemergencymanagement.com/pdf/hurrprepguide.pdf.

St. Johns County Building Services Hotline for Residents with Structural Damage Concerns Related to Hurricane Irma
St. Johns County has activated a hotline for residents and business owners with concerns regarding property and structural damage due to Hurricane Irma. If you have storm-related structural damage or permitting questions, please call the St. Johns County Building Services Structural Hotline at 904.827.6836.

September 6

St. Johns County Emergency Operations Center Hotline
In response to Hurricane Irma, the St. Johns County Emergency Operations Center has opened a hotline for residents to call regarding County services, storm response, and events. Please call the St. Johns County Emergency Management hotline at 904.824.5550 for non-emergency storm-related information. The hotline will be available from 8 a.m. to 7 p.m. If you have a life-threatening emergency, please call 911. For additional Hurricane Irma-related information, please visit www.sjcfl.us/hurricane

Sandbags (All sandbag locations closed as of September 9)
St. Johns County Provides Free Sandbags to Residents in Preparation for Hurricane Irma 
St. Johns County is providing free sandbags beginning at 12 p.m. on Wednesday, September 6 at six locations throughout the County for the public in preparation for Hurricane Irma. The sand and the bags will be provided free of charge. Residents must provide their own transportation and shovels, and will be responsible for filling their own bags. There is a maximum allocation of 20 bags per person. The sand and bags are available between 8 a.m. and 5 p.m. daily throughout the duration of the inclement weather event. For additional information, please call 904.824.5550.

    • Windswept Acres Park - 5335 SR A1A South
    • Sims Pit - 536 S. Holmes Boulevard
    • Town of Hastings Town Hall - 6195 S. Main Street, behind the building
    • Mills Field - 1805 Racetrack Road, in the overflow parking area
    • Palm Valley - Under the Palm Valley Bridge on the east side of the Intracoastal Waterway
    • North Beach Park - 3721 Coastal Highway (at the walkover)

Sandbags Pick-Up Location Map: http://arcg.is/1CjPC4


For Preparedness Information, Shelters, Evacuation Zones, Routes and much more, please visit: www.sjcemergencymanagement.org

St. Johns County Citizen Information Hotline 904.824.5550