Track My Water Usage Customer Portal

Sign in to the Track My Water Usage customer portal.The St. Johns County Utility Department is pleased to present our Sensus Analytics Customer Portal.

The Customer Portal provides a simple web interface where customers can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message.

Residents and businesses are encouraged to track their water usage through the portal where you can see your consumption on an hour by hour basis, set alerts for out of the ordinary consumption, and much more.

How do I get started with the Customer Portal?

Have questions or need assistance?

If you have any questions or need assistance, please call 904.209.2700 option 4.

Sign up for the customer portal and track your water usage. On average 10 gallons of water are lost per day due to water leaks.





Pay Your Bill Online


Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
Email the SJC Utility Department

St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL 32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.