Utility Department Contact

St. Johns County Utility Customer Service/Billing lobby closed, additional services available – The St. Johns County Utility Customer Service/Billing lobby is closed to walk-in customers until further notice. Their on-site drive through, drop box locations, and pay-by-phone options will remain open to accept payments and provide services. Online bill payment and other utility services are also available at www.sjcfl.us/utilities. The Utility Department standard operating business hours are 7:30 a.m. to 4:30 p.m., Monday through Friday. For additional information, please call Utility Customer Service at 904.209.2700.

General Information

Main Number: (904) 209-2700

Toll Free: 1 (877) 837-2311

After Hours: (904) 209-2745

After Hours Emergency: (904) 209-2745

Email: utilbill@sjcfl.us

Mail: St. Johns County Utility Department
           P.O. Box 3006
           St. Augustine, FL 32085

Locations, Hours, Drop Boxes

Location

Main Office:
1205 SR 16, St. Augustine, FL 32084 (Map)
P: (904) 209-2700, F: (904) 209-2718, Toll Free: 1-877-837-2311
Email: utilbill@sjcfl.us
After Hours and Emergency Number: (904) 209-2745

Office Hours

Main Office:
7:30am – 4:30pm, Monday – Friday
Assistance by phone is available 7:30am to 4:30pm, Monday – Friday.

Mailing Address

Main Office:
P.O. Box 3006
St. Augustine, FL 32085

Ponte Vedra:
P. O. Box 1988
St. Augustine, FL 32085

Drop Boxes

2175 Mizell Road. (Map)

St. Augustine South
208 North Shore Dr.
24 hrs a day, 7 days a week. (Map)

St. Augustine Shores Riverview Club
During Club Hours (Map)

Ponte Vedra Annex (Tax Collector's Office) – Beginning April 8, 2019
151 Sawgrass Corners Dr, Ste 100
Ponte Vedra Beach (Map)

Main Office
1205 SR 16 (Map)

 

 

 

 

 

Pay Your Bill Online
Maps & Apps

Contact

Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
email: utilbill@sjcfl.us

Mail:
St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL  32085
Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.