Who Do I Call…. ?
New SJC Connect App
Use our new SJC Connect App to Submit Service Requests and Complaints
PRIDE, your solution for Code Enforcement and Private Property issues, is still available online and as well as in the SJC Connect App. For Public Property matters, submit your request via the SJC Connect App on mobile or using your browser.
Common Issues
Code Enforcement Issues
| Code Enforcement Issues | Code |
| Boat, RV, and Trailer Storage and RV Occupancy Regulations | 6.01.03 |
| Commercial Vehicle Parking | 2.04.02 |
| Fence Regulations | 2.02.04.B.12 |
| Ponte Vedra and Dolphin Cove Grass Regulations | Ordinance 93-25 |
| Unrelated Resident Occupancy Limitations | 12.01.00 defines family |
| Home Occupation Regulations | 2.02.04.B.9 and 2.03.07 |
| Prohibited Signs | 7.08.00 |
| Special Event Signs – Banners, Flags, Balloons | 7.05.00 |
| Property Maintenance | Standard Housing Codes |
| Household Animal Regulations | 2.02.04.B.1 |
| Garage Sale Regulations | 2.02.04.B.13 |
| Unsafe Buildings | Ordinance 2000-48 |
| Vehicle Registration and Repair Regulations | 2.04.03 |
| Contact Code Enforcement at (904) 209-0734 or codenf@sjcfl.us. |
Drainage Issues
New construction drainage issues. Contact Drainage, (904) 209-0722.
Right of Way Issues
Anything in Right of Way
Driveway Built in Right of Way
County Ditch Mowing
Contact Road and Bridge, (904) 209-0266.
Construction and/or Site Issues
Building without a permit Contracting without license -Contact: (904) 827-6820.
Building, Pools, House, Commercial Building, Plumbing, Electrical
Trash blowing on job sites.
Certificate of Occupancy
Landscape Inspections (Residential Only)
Contact Building Department, (904) 827-6800.
Landscaping Issues
Removing protected trees.
Clearing commercial property without permit.
Contact Landscaping, (904) 209-0419
Environmental Health Issues
Septic Tank Leaks
Anything pertaining to Wells.
Animals that bite someone.
Rats on Property
Contact Environmental Health, (904) 506-6081.
Trash / Solid Waste Issues
Dumping on Vacant Property
Solid waste at roadside not being picked up.
Trash in the County Right of Way
Contact Solid Waste, (904) 827-6980
Misc. Issues
Vehicles in County Right of Way
Noise
Construction too early or late.
Barking Dogs
Loose livestock or chickens.
Contact Sheriff’s Office, (904) 824-8304
Burning Issues
If it is a new subdivision (development) refer to Division of Forestry as this is who issues the permit to burn. Contact 1-850-488-4274
For open burning by a homeowner that may be in violation of state regulations, or posing a hazard, please contact the Fire Rescue dispatch office. This is a 24-hour number, please call while the burning is still in progress.
Contact (904) 829-2228
Vendor Issues
Tax Collector’s Office to verify Local Business Tax status. Contact (904) 209-2250.
If vendor outside of public business call Sheriff’s Office. Contact (904) 824-8304.
Property Line Issues
Overhanging Tree
Property Line Dispute
Civil Matters, not overseen by County Government
Short-Term Vacation Rentals
Complaints
Contact Short Term Vacation Rental Hotline (904) 320-2442