Who Do I Call…. ?

New SJC Connect App

Use our new SJC Connect App to Submit Service Requests and Complaints

PRIDE, your solution for Code Enforcement and Private Property issues, is still available online and as well as in the SJC Connect App. For Public Property matters, submit your request via the SJC Connect App on mobile or using your browser.

Common Issues

Code Enforcement Issues

Code Enforcement IssuesCode
Boat, RV, and Trailer Storage and RV Occupancy Regulations6.01.03
Commercial Vehicle Parking2.04.02
Fence Regulations2.02.04.B.12
Ponte Vedra and Dolphin Cove Grass RegulationsOrdinance 93-25
Unrelated Resident Occupancy Limitations12.01.00 defines family
Home Occupation Regulations2.02.04.B.9 and 2.03.07
Prohibited Signs7.08.00
Special Event Signs – Banners, Flags, Balloons7.05.00
Property MaintenanceStandard Housing Codes
Household Animal Regulations2.02.04.B.1
Garage Sale Regulations2.02.04.B.13
Unsafe BuildingsOrdinance 2000-48
Vehicle Registration and Repair Regulations2.04.03
Contact Code Enforcement at (904) 209-0734 or codenf@sjcfl.us.

Drainage Issues

New construction drainage issues. Contact Drainage, (904) 209-0722.

Right of Way Issues

Anything in Right of Way

Driveway Built in Right of Way

County Ditch Mowing

Contact Road and Bridge, (904) 209-0266.

Construction and/or Site Issues

Building without a permit Contracting without license -Contact: (904) 827-6820.

Building, Pools, House, Commercial Building, Plumbing, Electrical

Trash blowing on job sites.

Certificate of Occupancy

Landscape Inspections (Residential Only)

Contact Building Department, (904) 827-6800.

Landscaping Issues

Removing protected trees.

Clearing commercial property without permit.

Contact Landscaping, (904) 209-0419

Environmental Health Issues

Septic Tank Leaks

Anything pertaining to Wells.

Animals that bite someone.

Rats on Property

Contact Environmental Health, (904) 506-6081.

Trash / Solid Waste Issues

Dumping on Vacant Property

Solid waste at roadside not being picked up.

Trash in the County Right of Way

Contact Solid Waste, (904) 827-6980

Misc. Issues

Vehicles in County Right of Way


Construction too early or late.

Barking Dogs

Loose livestock or chickens.

Contact Sheriff’s Office, (904) 824-8304

Burning Issues

If it is a new subdivision (development) refer to Division of Forestry as this is who issues the permit to burn. Contact 1-850-488-4274

For open burning by a homeowner that may be in violation of state regulations, or posing a hazard, please contact the Fire Rescue dispatch office. This is a 24-hour number, please call while the burning is still in progress.

Contact (904) 829-2228

Vendor Issues

Tax Collector’s Office to verify Local Business Tax status. Contact (904) 209-2250.

If vendor outside of public business call Sheriff’s Office. Contact (904) 824-8304.

Property Line Issues

Overhanging Tree

Property Line Dispute

Civil Matters, not overseen by County Government

Short-Term Vacation Rentals


Contact Short Term Vacation Rental Hotline (904) 320-2442