ADA Accomodations
Facilities, Programs, and Services
Civil Rights Act & Americans with Disabilities Act (ADA)
Compliance Coordination
St. Johns County (SJC) does not discriminate on the basis of race, color, national origin, sex, age, disability, religion or family status in any of its programs or services.
We are committed to serving our citizens who require an accommodation under the Americans with Disabilities Act in order to receive access to County facilities, programs, and services.
For questions, concerns or complaints regarding the Civil Rights Act or the Americans with Disabilities Act, contact Katie Diaz at (904) 209-0653, ADA@sjcfl.us.
Request Accommodation
SJC Facility, Program or Service
Request an accommodation for a Board of County Commissioners facility, program or service by contacting Katie Diaz at least five business days in advance at (904) 209-0653, ADA@sjcfl.us.
Public Meetings
To ensure public meetings are accessible to all, St. Johns County offers closed captioning and assistive listening devices. Additionally, meeting attendees can request American Sign Language (ASL), Lip Reading, or Tactile interpreters. Requests should be made at least five business days in advance by contacting Katie Diaz at (904) 209-0653, ADA@sjcfl.us.
Commercial or Private Property
If you have concerns about ADA accessibility at a commercial location or privately owned place of public accommodation, please contact the United States Department of Justice at 1-800-514-0301, option 7 for technical assistance or online at File a Complaint at ADA.gov.
Report a Complaint
SJCFL.us Compliance
St Johns County is committed to providing access to all individuals, with or without disabilities, seeking information on www.sjcfl.us.
If you use assistive technology such as a screen reader, eye tracking device, voice recognition software, etc., and have difficulty accessing information on our www.sjcfl.us website, please visit our Digital Accessibility webpage.
ADA Transition Plan
Under Title II of the Americans with Disabilities Act (ADA), public entities are required to perform self-evaluations of their current facilities and infrastructure to determine compliance with ADA standards. As a result of these evaluations, a Transition Plan must be developed to address identified deficiencies. The St. Johns County Transition Plan is required to be updated periodically and includes the following information:
- Facility or element that contains an obstacle to ADA compliance
- Necessary modifications needed in order to achieve compliance
- Estimated timeline for modifications, from securing funding to project completion
- Identifying the department responsible for the facility or element
- Date at which compliance is achieved
Beach Wheelchairs
To help make our beaches more accessible, beach wheelchairs are available at no charge, on a first come first serve basis. Please note that three days advance notification is required to reserve a wheelchair.