Limited Rental and Utility Assistance

Limited rental and utility assistance is available for St. Johns County residents if you have a documented financial crisis. Assistance can only be provided once in an 18 month period.

There are two ways to submit your application. Both applications require the same documentation to determine eligibility. The DocuSign link should only be clicked when you are ready to complete the application and have all required documentation ready to upload for submission.

You will need Acrobat Reader or a similar PDF viewer to view the PDF application. If you are using the DocuSign link all required fields and required documentation must be completed in order to submit application for assistance.

Application Process



Prepare the following required documentation:

  • Documented financial hardship: some examples are loss of employment, reduction in hours, and car repairs.
  • St Johns County Picture ID or Driver’s LicenseProof of household income for last 30 days
  • Bank statements for last 30 days for all household members and all accounts
  • Past due utility bill
  • Social Security card for all members of household
  • 3 day notice or letter from landlord stating the amount due with description of what the total covers and copy of full lease.


Once application and all required documents are received and reviewed by a Case Specialist additional documentation may be requested depending on your unique situation.


Choose one of two ways to submit your application. Both application methods require all documentation to be submitted. Please do not begin the application process without having all required documents ready for submission:

  • Complete the PDF – St. Johns County Social Services Application. Please print PDF and bring to one of the two offices listed below along with all the required documentation needed for determination.
  • Complete the DocuSign – St Johns County Application. All required fields and required documentation must be completed in order to submit application for assistance. You must click agree to use electronic records and signatures first in order to proceed with this method.

Additional Assistance

As this funding is very limited, if you are seeking assistance due to loss of employment we ask that you apply as soon as possible for Unemployment Assistance and Supplemental Nutrition Assistance Program (SNAP Food Assistance).

Contact Social Services

Social Services – Main Office Monday thru Friday, 8am to 5pm

200 San Sebastian View, Suite 2300 St. Augustine, FL 32084

Office Phone: (904) 209-6140

Social Services – Hastings Office Tuesday thru Thursday, 10am to 5pm

Hastings Library, 6195 S Main St.
Hastings, FL 32145

Office Phone: (904) 209-6140