Digital Accessibility
Website and Online Content
What is Digital Accessibility?
Digital accessibility refers to the design and development of websites, online services, documents (including PDFs), videos, and other digital content so they can be accessed and used by individuals with disabilities.
This applies to online information and technology—not to physical facilities, in-person programs, or County services. For assistance with these services, visit our ADA Accommodations webpage.
Digital Accessibility Statement
St. Johns County is committed to providing meaningful access to its programs, services, and activities through its website and digital services. We strive to make our content accessible to individuals with disabilities, and we are continually working to improve the accessibility of our digital services. Our accessibility efforts are guided by the Americans with Disabilities Act (ADA), Title II, and informed by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
We welcome feedback on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations on SJCFL.US.
Accessibility Assistance and Feedback
If you have trouble accessing information on this website, need assistance with a specific page or document, or would like to request accommodation, please email us with the following information:
- A description of the accessibility issue or accommodation request
- The web address (URL) of the page or pages involved
- The specific information or service you are trying to access
- Your preferred contact information for follow-up
We respond promptly to accessibility concerns and accommodation requests and make reasonable efforts to provide information and services in accessible formats. Your feedback helps us continue improving access for all.