Employee Assistance Program (EAP)

Confidential counseling services are available 24/7.

Call 855-629-0554 or access work-life resources at
sjc.springhealth.com; Enter code: sjc

What is the EAP?

Your Employee Assistance Program (EAP) with Spring Health, provides you with mental wellness tools and services to help you feel at your best. You can use Spring Health for:

  • Therapy. Book up to six (6) free confidential counseling sessions per year with trusted providers at times that fit your schedule.
  • Coaching. Each member (age 18+) can connect with a coach for up to six (6) free coaching sessions to help reach goals related to personal development, managing stress, increasing focus, and more.
  • In-app wellness exercises. Support your mental fitness on-the-go, with exercises in meditation, better sleep, and more.
  • Personalized recommendations. Assessments to identify the right care for your needs, learn more about yourself, and track your progress
  • Dedicated support. Receive guidance along your journey from your personal Care Navigator.
  • Medication (US only). Speak with psychiatrists to manage medications, when appropriate.

Learn more about your EAP benefits with this Spring Health Explainer 2023 (video).

Therapy Services

Spring Health matches you with a Care Navigator – a licensed clinician who takes away the guesswork. They know your care plan, connect you to the right resources, and can even set appointments. Therapy services cover a variety of areas including:

  • Everyday issues
  • Marriage/Children
  • Healthy lifestyle/Personal growth
  • Stress/Emotions
  • Support in tough situations

Individual therapy is available to you and eligible family members with specialized care for 18+ years, 6-17 years old, and specialized support for dependents who are less than 6 years old. Teens can manage their account independently or with support from parents/caregivers.

Contact Spring Health

855-629-0554 / springhealth.com/support | Available 24/7 at no cost.

  • Spanish support, press 1
  • Individual crisis support, press 2
  • Scheduling and general question support, press 3
  • Critical incident response for Managers, press 4

General Support and Live Chat available: Monday-Friday, 8am-11pm ET

Emergencies: Call 911
Suicide & Crisis Lifeline: Call or text 988

EAP Website

Visit the Spring Health website to explore a wealth of resources and on-demand access to articles, seminars, planners, online tools, WellSprings group sessions and wellness exercises covering a variety of areas:

  • Financial and legal issues
  • Childcare, pet care, and eldercare
  • Adoption, Expectant and new parenting
  • Time management and relocation support programs