This maintenance procedure is recommended by the U.S. Environmental Protection Agency and the Florida Department of Environmental Protection. After the flushing process is complete, the water treatment plant will return to using chloramines for disinfection. This process helps to:

• Remove biofilm and bacteria from distribution system pipes.
• Reduce the formation of nitrates and nitrites, a process known as nitrification.
• Address taste and odor concerns.

Yes, the water remains safe to drink and use as usual. However, customers may notice slight discoloration, cloudiness, or a chlorine odor. Despite these temporary changes, the water meets all safety standards. Customers who are sensitive to chlorine or chloramines should take standard precautions.

Customers may observe:

• Slight discoloration or cloudiness in the water.
• A mild chlorine odor or taste.
• Minor fluctuations in water pressure during flushing.
• Temporary discoloration caused by system flushing.
• Utility crews operating fire hydrants to flush the system.

Many customers may not notice any changes. Critical users, such as hospitals, dialysis centers, and businesses that rely on water for processing, as well as pet, aquatic, and pond-related businesses, should consult their water treatment professionals regarding internal procedures.

If discoloration or cloudiness occurs, run water through an outdoor spigot or bathtub faucet for several minutes until it clears. Using these outlets helps resolve the issue more quickly and reduces the likelihood of debris clogging faucet strainers.