Utility Department
Announcements
Watering / Irrigation Restrictions. Report St. Johns River Water Management District watering restriction violations via the Water Conservation Hotline at 1-800-232-0904. To learn more click here.
Bill Pay Online is unavailable. Pay by phone, mail, or at any of our drop boxes. Questions? Please call (904) 209-2700 or Toll Free: 1-877-837-2311, option: 3
Help Fight F.O.G.! The St. Johns County Utility Pretreatment Department is working to minimize the amount of FOG introduced to our sewer systems through monitoring and education.
Locations, Hours, Drop Boxes
Phone / Email: |
Main Office: |
Office Hours |
7:30 AM – 4:30 PM, Monday – Friday |
2175 Mizell Road. (Map) St. Augustine South St. Augustine Shores Riverview Club Main Office Ponte Vedra Annex Building |
|
Mailing Address |
St. Johns County Utility Department |
Main Office |
1205 SR 16 St. Augustine, FL 32084 (Map) |
Ponte Vedra |
Ponte Vedra Annex Building Effective October 1, 2011, the Ponte Vedra Utility Office relocated to the County Annex Building at 5430 Palm Valley Road. Office hours for walk-in assistance are 8:30 am to 5:00 pm, Monday – Friday. A payment drop box is located at the facility. |
Walk-In Hours |
8:30 am to 5:00 pm, Monday through Friday, with the exception of a lunch break from 1:00 pm to 2:00 pm. Assistance by phone is available 7:30am to 4:30pm, Monday – Friday. |
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