Utility Department

Announcements

2017 St. Johns Utility Annual Report.2017 SJC Utilities Annual Report (PDF)

Facebook and Twitter – St. Johns County Utilities now has Facebook and Twitter pages for residents to easily access information and updates about their utilities. Visit facebook.com/sjcutilities and twitter.com/sjcutilities to receive water conservation tips, boil water notices, and other useful updates. For more information, please call 904.209.2700.

Boil Water Notices & Hotline – Get these and other important alerts directly through the Code Red Emergency Network or call the Boil Water Notice Hotline at (904) 209-2731. You can also view the locations of Precautionary Boil Water Notifications with our Boil Water Notification Map @ www.sjcfl.us/BWNMap.

FYIs

Smoke Testing of Sanitary Sewer Systems – Beginning in August 2017, St. Johns County Utilities will perform sanitary sewer smoke testing. For more information on Smoke Testing, visit www.sjcfl.us/SmokeTesting and see the smoke testing map for locations: Smoke Testing Map and Details

Help Fight F.O.G.! The St. Johns County Utility Pretreatment Department is working to minimize the amount of FOG introduced to our sewer systems through monitoring and education.

Prescription Drug Disposal – Keep pharmaceuticals out of our waters by not flushing unwanted medication. Safely disposed of them at  the Sheriff's office. Operation Medicine Cabinet.

Watering / Irrigation Restrictions. Report St. Johns River Water Management District watering restriction violations via the hotline at 1-800-232-0904. Learn more about watering / irrigation restrictions.

Improvement Projects

Key Improvement Projects – Tour key capital improvement projects that support the quality of our water and wastewater services through infrastructure rehabilitation and expansion. Key Improvement Projects Tour

Ponte Vedra Capital Reinvestment Plan – View a presentation about proposed improvements and financial recommendations for the Ponte Vedra System. Ponte Vedra Capital Reinvestment Plan

Locations, Hours, Drop Boxes

Location

Main Office:
1205 SR 16, St. Augustine, FL 32084 (Map)
P: (904) 209-2700, F: (904) 209-2718, Toll Free: 1-877-837-2311
Email: utilbill@sjcfl.us
After Hours and Emergency Number: (904) 209-2745

Office Hours

Main Office:
7:30am – 4:30pm, Monday – Friday
Assistance by phone is available 7:30am to 4:30pm, Monday – Friday.

Mailing Address

Main Office:
P.O. Box 3006
St. Augustine, FL 32085

Ponte Vedra:
P. O. Box 1988
St. Augustine, FL 32085

Drop Boxes

2175 Mizell Road. (Map)

St. Augustine South
208 North Shore Dr.
24 hrs a day, 7 days a week. (Map)

St. Augustine Shores Riverview Club
During Club Hours (Map)

Main Office
1205 SR 16 (Map)

 

 

 

 

 

Pay Your Bill Online
Maps & Apps

Contact

Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
email: utilbill@sjcfl.us

Mail:
St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL  32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.