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Utility Department

Announcements

St. Johns County Utility 2018 Annual Report

Residents and Businesses Urged to Conserve Water – Water demands have dramatically increased due to a lack of rainfall and high temperatures. SJC Utilities urges customers to conserve water by observing mandatory irrigation schedules and reducing water usage whenever possible. Homes with odd numbers or no address may irrigate on Wednesdays and Saturdays, homes with even numbers on Thursdays and Sundays, and nonresidential properties on Tuesdays and Fridays. Please do not irrigate between 10 a.m. and 4 p.m. For more information, please call 904.209.2700. Residents and Businesses Urged to Conserve Water

Did you know 14% of indoor water usage is lost to leaks? Our new Customer Portal provides a simple web interface where you can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message. Track My Water Usage

Join us on Facebook and Twitter for easy access to information about your utilities along with water conservation tips, boil water notices, and other useful updates. For more information, please call 904.209.2700. facebook.com/sjcutilities  |  twitter.com/sjcutilities

Boil Water Notices & Hotline – Get these and other important alerts through the Code Red Emergency Network or call the Boil Water Notice Hotline at (904) 209-2731. You can also view the locations of Precautionary Boil Water Notifications with our Boil Water Notification Map.

FYIs

Help Fight F.O.G.! The St. Johns County Utility Pretreatment Department is working to minimize the amount of FOG introduced to our sewer systems through monitoring and education.

Prescription Drug Disposal – Keep pharmaceuticals out of our waters by not flushing unwanted medication. Safely disposed of them at  the Sheriff's office. Operation Medicine Cabinet.

Watering / Irrigation Restrictions. Report St. Johns River Water Management District watering restriction violations via the hotline at 1-800-232-0904. Learn more about watering / irrigation restrictions.

Improvement Projects

Key Improvement Projects – Tour key capital improvement projects that support the quality of our water and wastewater services through infrastructure rehabilitation and expansion. Key Improvement Projects Tour

Ponte Vedra Capital Reinvestment Plan – View a presentation about proposed improvements and financial recommendations for the Ponte Vedra System. Ponte Vedra Capital Reinvestment Plan

Locations, Hours, Drop Boxes

Location	Main Office: 1205 SR 16, St. Augustine, FL 32084 (Map) P: (904) 209-2700, F: (904) 209-2718, Toll Free: 1-877-837-2311 Email: utilbill@sjcfl.us After Hours and Emergency Number: (904) 209-2745
Office Hours	Main Office: 7:30am – 4:30pm, Monday – Friday Assistance by phone is available 7:30am to 4:30pm, Monday – Friday.
Mailing Address	Main Office: P.O. Box 3006 St. Augustine, FL 32085 Ponte Vedra: P. O. Box 1988 St. Augustine, FL 32085
Drop Boxes	2175 Mizell Road. (Map) St. Augustine South 208 North Shore Dr. 24 hrs a day, 7 days a week. (Map) St. Augustine Shores Riverview Club During Club Hours (Map) Ponte Vedra Annex (Tax Collector's Office) – Beginning April 8, 2019 151 Sawgrass Corners Dr, Ste 100 Ponte Vedra Beach (Map) Main Office 1205 SR 16 (Map)