Online Services & Tools

Pay Your Bill

Track Your Water Usage

  • Did you know 14% of indoor water usage is lost to leaks? Our new Customer Portal provides a simple web interface where you can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message. Track My Water Usage

Boil Water Notices & Hotlines

Maps & Apps

  • Utilities Maps and Apps  – Visit for helpful and time saving maps & apps such as construction projects, events and services.

Before You Dig

Sunshine811 Before You Dig – Online service to let us know when and where you're digging so we can mark our pipes near your work site.






Pay Your Bill Online


Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
Email the SJC Utility Department

St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL 32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.